FAQs

Currency is shown in US Dollars.

Orders placed after 5:00 PM Central are considered ordered the following business day.

 

Shipping:

In stock orders will ship out within 4 business days after cleared payment (non-custom and non-pre-order items.)

For custom printed and pre-order items: Shipping info is listed on each individual order page.

US Transit times are approximately 4-7 business days after shipment.

Canadian Transit times are approximately 7-21 business days after shipment.

 

Returns:

If there is a problem with your order contact us within 3 days of receiving the order. Instructions on returning will be provided when you contact us. If returning an item, it must be received back to us within days of the delivery date in order for a refund to be given. Returned orders must be unused and in original packaging.

*Returns are not accepted on custom printed or preorder items*

Contact us here: http://that-promo-girl.myshopify.com/pages/contact-us